Welcome to elkettle.com (hereinafter referred to as “we”, “our” or “the Website”). We value your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand how we collect, use and protect your information.

Information Collection
We may collect the following types of information:

Personal Information: including your name, email address, mailing address, phone number and other related information you provide when you register for an account, place an order or contact us through the Website.
Non-Personal Information: including but not limited to the IP address from which you visit our website, browser type, access time, pages you visit and other browsing behavior information.

Information Use
The information we collect may be used to:

Process your order and provide the services you request.
Send you information about your order and account.
Respond to your questions and requests.

Information Sharing
We will not sell or rent your personal information. We may share your information in the following circumstances:

Service Providers: Third-party service providers that work with us (such as payment processing, logistics, customer service, etc.) may obtain necessary information to complete their services.
Legal requirements: where required by law, or to protect our rights, privacy, safety or property, or the rights, privacy, safety or property of you or others.

Data Security
We take appropriate security measures to protect your personal information from unauthorized access, use or disclosure. However, despite our reasonable efforts, data transmission and storage cannot be guaranteed to be absolutely secure.

Children’s Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe that we have accidentally collected such information, please contact us and we will take steps to delete the relevant information.

Changes to the Privacy Policy
We reserve the right to change this Privacy Policy at any time. We will post the changed Privacy Policy on the website and update the last revised date. It is recommended that you review this policy regularly to understand the latest privacy protection information.

Thank you for choosing elkettle.com, we promise to always protect your privacy rights! 

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